Why Simply Service Works?
MORE Return Customers
MORE Great Reviews
WHAT IS SIMPLY SERVICE?
Online Learning Platform
Simply Service is an online learning platform designed specifically for service industry training.
IMPROVE YOUR CUSTOMER SERVICE
Ideal For THE SERVICE INDUSTRY
Mark from Major Fraser’s
“We joined Simply Service to train our staff, and the results have been nothing short of amazing! The courses are to the point, relevant and very useful to train both new and existing staff members. We also use the weekly tips sheets to keep our staff focussed.
The Major Fraser’s team is motivated, our customers are happy and we get rave feedback from customers! Thank you Simply Service!”
BECOME A SIMPLY SERVICE MEMBER
It’s the perfect solution to improve your customer service and staff training. You get new staff all the time and you want them to be trained before serving your customers. Your existing staff needs consistent training to stay motivated and focused. Our membership allows you to access as many courses as you need to ensure your staff training is up to scratch at all times.
And that’s just one of the many benefits…
GET 2 Course ENROLMENTS EVERY MONTH
$49 per month
Save $98 on annual membership!
GET 5 course ENROLMENTs EVERY MONTH
$124 per month
Save $248 on annual membership!
Ready to get started?
Psst… for a limited time you get 50% OFF on our annual plans.
Just use the coupon code SIMPLYAWESOME when joining.
Individuals: Any Questions?
Can I register for a course as an individual?
How long does it take to complete a course?
You can complete each level in your own time. When you log-on for the first time you will have three months to finish that particular level. So there is no rush.
Are there individual lessons I can take?
What is an infographic?
And best of all, infographics are downloadable, so you can have it handy when you want to reference something quickly.
Will I get a certificate?
Each question has multi choice answers. You just need to click on the correct answer/s.
You can do each test up to three times. At the end of the course you will be presented with a personalised certificate of competence if you achieved a minimum pass rate of 80%.
Business Membership: Any Questions?
What are the benefits for my business joining Simply Service?
The benefits include:
- Access to our private Facebook Group where all the action is taking place.
- Members-only content that includes advice, tips and helpful information from experts in the industry.
- Discounts on all the Simply Service courses.
- Exclusive live webinars for Simply Service members where the latest hot topics are discussed. And most webinars include bonuses only available to members.
- Monthly competitions with awesome prizes up for grabs!
- Weekly Tips to keep your staff interested and motivated.
- Handy Quiz Cards to keep your staff focused on service!
Why wait? Join now!
How can I register my staff on a Training Courses?
Can I monitor my staff's training progress?
How long will it take a staff member to complete a course?
Is there revision material available?
In addition to the infographics, our monthly and annual members receive helpful tips and short quizzes on a regular basis. These can be used to motivate and test your staff on a regular basis.
WHAT THE EXPERTS SAY
– Allan Jack, Retired Restaurateur and Wine Fundi
– Kate Liquorish, Food Writer and Restaurant Critic
– Meghan Anderson, Instructional Designer and Facilitator
Customers will soon be able to figure out what to eat and drink and where to go in a matter of minutes, with the help of the new Google Maps Explore tab, making use of local experts and foodies recommendations.
Is your restaurant ready for the summer holiday rush?
Have you got the team you deserve? Do all your team members pull together? Do they do exactly what they say they’ll do, when they say they’ll do it? Do they respect and trust each other to do their jobs properly? If not, why not?
Great Waiter Tips You only get one chance to make a first impression. Wear comfortable shoes. Waiters need to keep their feet happy. Practice makes perfect. Tables should always be level and not wobbly; fix them before you seat customers! Be consistent! Be as...
Eye contact is very important. You need to look at the customer, look them in the eye. It signals that you’ve noticed them. But eye contact doesn’t mean ‘staring’ at a customer! Even if they have the latest fashion or very expensive shoes! Eye contact is a...
Keeping stock of stock – can make or break a restaurant. Remember being part of the restaurant team makes you accountable for stock too. Let’s imagine you’re one of a team of 10 waiters. Every day each waiter helps themselves to a can of fizzy drink....