Beth Says… Stock Control

Beth Says… Stock Control

Keeping stock of stock – can make or break a restaurant. Remember being part of the restaurant team makes you accountable for stock too. Let’s imagine you’re one of a team of 10 waiters. Every day each waiter helps themselves to a can of fizzy drink. That’s 10 cans a...
Beth Says… Don’t Touch Your Customers

Beth Says… Don’t Touch Your Customers

Don’t touch your customers, except of course to shake hands if they’re regulars. Don’t straighten a tie or turn down a collar. Don’t wipe off a speck of dirt or tidy their hair. It would be too familiar. Remember you’re not their friend or relative. Don’t be over...
Beth Says… Don’t Chat To Other Waiters

Beth Says… Don’t Chat To Other Waiters

Customers pay good money to sit in a restaurant to enjoy a meal, relax and chat. They really don’t need to hear you, the waiter, having a personal conversation with a colleague. It would be distracting. It may spoil their enjoyment. Remember you’re there to serve. Be...
Beth Says… Look After Yourself

Beth Says… Look After Yourself

Being a waiter is a very demanding and tiring job. You need to look after yourself, so you can look after your customers. Eat well and often – snack throughout the day on good nutritious food (but NOT in front of customers) instead of carbo loading during your break....

Enter your details below and we will send you a link to join the community

You have Successfully Subscribed!