by Simply Service | Mar 30, 2019 | customer service, restaurants
I read this the other day on a LinkedIn post – the writer had substituted ‘they’ for customer. A customer may forget what you said but they’ll never forget how you made them feel. Wise words I thought!And it’s so true, customers go to restaurants for all sorts of...
by Simply Service | Dec 3, 2018 | customer service, online reviews
Restaurants be aware! Now more than ever is the time to jack-up your service levels to make sure you get great customer reviews! You can no longer afford to be complacent and hope that the digital age applies to other restaurants and not yours. The time has come...
by Simply Service | Nov 19, 2018 | Waiter Tips, waiter training
Is your restaurant ready for the summer holiday rush? I know people are normally more laid back when they’re on holiday but if they’ve come from the ‘big smoke’ they still bring with them the expectation of receiving fast, attentive and efficient service...
by Simply Service | Oct 20, 2018 | restaurant training, team, team building
A horizontal bar, known as the limbo bar, is placed atop two vertical bars. All contestants must attempt to go under the bar with their backs facing toward the floor. Whoever knocks the bar off or falls is eliminated from the contest. When passing under the bar,...
by Simply Service | Oct 17, 2018 | restaurant training, restaurants, team, team building, waiter training
If you don’t cross all your T’s there’ll be TROUBLE! TRAINING and TEAMWORK are imperative for the smooth running of any restaurant. TOGETHER – is how you make it work. In order to create a loyal TEAM, staff TRAINING is essential on a daily basis; it’s not...
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