by Simply Service | Apr 5, 2018 | James Says
Some days are long. Some customers are painful. Sometimes you seem to be doing most of the work as your colleagues are not really pulling their weight and helping out. But just remember, in the service industry, what you put in you normally get out. A simple smile,...
by Simply Service | Mar 27, 2018 | Beth Says
I took a friend to lunch the other day. As it was her birthday I wanted to treat her and pay the bill. We had a lovely time and caught up on what we’d been doing and shared news about our families. When it was time to go I called for the bill. The waiter brought the...
by Simply Service | Mar 27, 2018 | Waiter Tips
Great Waiter Tips You only get one chance to make a first impression. Wear comfortable shoes. Waiters need to keep their feet happy. Practice makes perfect. Tables should always be level and not wobbly; fix them before you seat customers! Be consistent! Be as...
by Simply Service | Feb 19, 2018 | James Says
Eye contact is very important. You need to look at the customer, look them in the eye. It signals that you’ve noticed them. But eye contact doesn’t mean ‘staring’ at a customer! Even if they have the latest fashion or very expensive shoes! Eye contact is a powerful...
by Simply Service | Feb 19, 2018 | Beth Says
Keeping stock of stock – can make or break a restaurant. Remember being part of the restaurant team makes you accountable for stock too. Let’s imagine you’re one of a team of 10 waiters. Every day each waiter helps themselves to a can of fizzy drink. That’s 10 cans a...
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