Articles to inspire you
On your journey to become great
HOW IMPORTANT ARE GREAT SERVICE AND BRILLIANT REVIEWS?
Customers will soon be able to figure out what to eat and drink and where to go in a matter of minutes, with the help of the new Google Maps Explore tab, making use of local experts and foodies recommendations.
WE’RE ALL GOING ON A SUMMER HOLIDAY!
Is your restaurant ready for the summer holiday rush?
DON’T LIMBO UNDER THE BAR – JUMP OVER IT!
Have you got the team you deserve? Do all your team members pull together? Do they do exactly what they say they’ll do, when they say they’ll do it? Do they respect and trust each other to do their jobs properly? If not, why not?
CROSSING ALL THE T’S IN YOUR resTauranT.
Restaurant TRAINING and TEAMWORK are imperative for the smooth running of any restaurant. TOGETHER – is how you can make it work.
James Says… Better Service = Bigger Tips
Some days are long. Some customers are painful. Sometimes you seem to be doing most of the work as your colleagues are not really pulling their weight and helping out. But just remember, in the service industry, what you put in you normally get out. A simple smile,...
Beth Says… Don’t Let Other Guests See The Bill
I took a friend to lunch the other day. As it was her birthday I wanted to treat her and pay the bill. We had a lovely time and caught up on what we’d been doing and shared news about our families. When it was time to go I called for the bill. The waiter...
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