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Why Simply Service Works?
MORE Return Customers
MORE Great Reviews
More REVENUE
WHAT IS SIMPLY SERVICE?
Online Learning Platform
IMPROVE YOUR CUSTOMER SERVICE
Developing your skills will help you provide awesome customer service. Our courses are designed to ensure you understand what it takes to make a customer happy! And a happy customer means more return customers and better online reviews.
Ideal For THE SERVICE INDUSTRY
Whether you already have a position in the service industry or you’re thinking about it, Simply Service Training Courses are here to help you! We want to show you how easy it is to deliver GREAT SERVICE!
Skills Development
BECOME A SIMPLY SERVICE MEMBER
It’s the perfect solution to improve your customer service and staff training. You get new staff all the time and you want them to be trained before serving your customers. Your existing staff needs consistent training to stay motivated and focussed. Our membership allows you to access as many courses as you need to ensure your staff training is up to scratch at all times.
And that’s just one of the many benefits…
ACTIVE Plan
GET 2 Course ENROLMENTS EVERY MONTH
$50 per month
Save $100 on annual membership!
PRO Plan
GET 5 course ENROLMENTs EVERY MONTH
$125 per month
Save $250 on annual membership!
ENTERPRISE Plan
GET 10 Course ENROLMENTS EVERY MONTH
$200 per month
Save $400 on annual membership!
Ready to get started?
Psst… the first 100 members get 50% OFF on our annual plans.
Just use the coupon code SIMPLYAWESOME when joining.
Featured Courses
If you want to purchase single courses, this is the place to do it. Search for the course you want to take and click on it. Then ENROL, register and you’re ready to go!
INDIVIDUALS: ANY QUESTIONS?
Can I register for a course as an individual?
YES It’s easy. Choose the course you want to take and click ‘ENROL’.
How long does it take to complete a course?
Are there individual lessons I can take?
YES there are a variety of stand-alone lessons you can enrol in to keep you up to date.
What is an infographic?
And best of all, infographics are downloadable, so you can have it handy when you want to reference something quickly.
Will I get a certificate?
Each question has multi choice answers. You just need to click on the correct answer/s.
You can do each test up to three times. At the end of the course you will be presented with a personalised certificate of competence if you achieved a minimum pass rate of 80%.
Business Membership: Any Questions?
What are the benefits for my business joining Simply Service?
You’ll be joining a community of like-minded people eager to learn and to share their experiences of the service industry. And with a mix of restaurant owners, industry experts and waiters in the community, it’s a winning recipe.
The benefits include:
- Access to our private Facebook Group where all the action is taking place.
- Members-only content that includes advice, tips and helpful information from experts in the industry.
- Discounts on all the Simply Service courses.
- Exclusive live webinars for Simply Service members where the latest hot topics are discussed. And most webinars include bonuses only available to members.
- Monthly competitions with awesome prizes up for grabs!
- Weekly Tips to keep your staff interested and motivated.
- Handy Quiz Cards to keep your staff focused on service!
Why wait? Join now!
How can I register my staff on a Training Courses?
Choose the membership option most suited to your requirements and you will have access to the training courses for your staff.
Can I monitor my staff's training progress?
YES. You will have a dashboard to enrol new staff members for training and to see how they are doing. This is a great way to reward staff that do well in the training. Each student will get a certificate of achievement when they pass the test at the end of each lesson.
How long will it take a staff member to complete a course?
This depends on the course taken, but in general, our courses consist of about 10 lessons. Taking a course in one sitting, will take approximately 6 hours. That might be a bit overwhelming, so we suggest completing the course over a period of 2 to 4 weeks.
Is there revision material available?
YES we have designed an infographic for each lesson which can be downloaded for display in a prominent place as a daily visual reminder! Encourage your staff to work through the infographics after each lesson.
In addition to the infographics, our monthly and annual members receive helpful tips and short quizzes on a regular basis. These can be used to motivate and test your staff on a regular basis.
WHAT THE EXPERTS SAY
Latest Articles
James Says… Better Service = Bigger Tips
Some days are long. Some customers are painful. Sometimes you seem to be doing most of the work as your colleagues are not really pulling their weight and helping out. But just remember, in the service industry, what you put in you normally get out. A simple smile,...
Beth Says… Don’t Let Other Guests See The Bill
I took a friend to lunch the other day. As it was her birthday I wanted to treat her and pay the bill. We had a lovely time and caught up on what we’d been doing and shared news about our families. When it was time to go I called for the bill. The waiter...
Great Waiter Tips
Great Waiter Tips You only get one chance to make a first impression. Wear comfortable shoes. Waiters need to keep their feet happy. Practice makes perfect. Tables should always be level and not wobbly; fix them before you seat customers! Be consistent! Be as...
James Says… Better Service = Bigger Tips
Some days are long. Some customers are painful. Sometimes you seem to be doing most of the work as your colleagues are not really pulling their weight and helping out. But just remember, in the service industry, what you put in you normally get out. A simple smile,...
Beth Says… Don’t Let Other Guests See The Bill
I took a friend to lunch the other day. As it was her birthday I wanted to treat her and pay the bill. We had a lovely time and caught up on what we’d been doing and shared news about our families. When it was time to go I called for the bill. The waiter...
Great Waiter Tips
Great Waiter Tips You only get one chance to make a first impression. Wear comfortable shoes. Waiters need to keep their feet happy. Practice makes perfect. Tables should always be level and not wobbly; fix them before you seat customers! Be consistent! Be as...
